Resources

System Status

How we keep bots running reliably.

Reliability, by design

Rather than publishing a single uptime number, here’s what actually runs behind the scenes to keep positions in sync and bots healthy.

  • A reconciliation job compares every exchange position against our records every few minutes — it adopts anything untracked and flags anything that doesn’t match.
  • A separate monitor watches for stalled bots and unusual market shifts and can pause a bot automatically.
  • Bot health (healthy, churning, bleeding, underperforming) is evaluated continuously, not just at trade time.

Planned status page

A public, real-time status page is on our roadmap. Until it ships, if something looks wrong with your bots, contact support and we’ll investigate immediately.