Direct email
Have questions about OwlGrid, custom integrations, institutional access, or partnership opportunities? Reach out directly to our team at hello@owlgrid.ai. We monitor our inbox constantly and respond promptly.
Account & bot support
If you already have an account, the fastest way to reach us is from inside the app — open a support request from your account settings and include the bot or trade ID if the question is about a specific position.
- Sign in and use the support option in your account settings.
- Include exchange, symbol and approximate time for any trade-related question — it speeds up debugging considerably.
Everything else
Questions about plans, partnerships, or anything not covered above — write to hello@owlgrid.ai and tell us what you’re after; we’ll route it to the right person.